Secure Payment Processing

Helen London uses Secure Sockets Layer (SSL) encryption with 128-bit security to ensure a safe and secure shopping experience.

SSL technology encrypts sensitive information, including passwords and payment details, during online transactions. This means that all data transmitted between your browser and our website is protected from unauthorised access.

All checkout and account-related forms on our website are secured using SSL technology to keep your personal information confidential and protected.

You can verify a secure connection by looking for the padlock icon in your browser’s address bar and the “https://” prefix in the website address.

Payment Terms and Conditions

We accept the following payment methods:

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  American Express
  
• 
  Visa
  
• 
  Mastercard
  
• 
  Maestro
  
• 
  Apple Pay
  
• 
  Google Pay
  
• 
  Shop Pay
  

All prices are displayed and processed in GBP (British Pounds).

For delivery-related details, please refer to our Shipping Policy.

PCI Compliance

Our payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS).

PCI DSS is a global security standard designed to protect cardholder data and reduce payment card fraud. Our payment providers meet these requirements to ensure your payment information is handled securely at all times.

Your Payment Information

For security reasons, your full card details are never visible or accessible to us.

Once a purchase is completed, we can only view the following information:

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  Billing details
  
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  Shipping details
  
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  Order information
  
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  The last four digits of your payment card
  

Your complete card number and security code are processed securely by our payment providers and are not stored on our systems.

Privacy and Data Protection

We respect your privacy and take data protection seriously.

We do not rent, sell, or share your personal information with third parties, except where necessary to process your order or comply with legal obligations.

Details about how your personal information is collected, used, and protected are explained in our Privacy Policy.