FAQ
Orders are typically processed within 2–3 business days, Monday to Friday, excluding public holidays. During peak periods or promotional events, processing times may be slightly longer.
Once your order has been processed, delivery usually takes 4–9 business days, Monday to Friday.
The estimated total delivery time is 6–12 business days, including processing.
Delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.
Yes. We offer free standard shipping on all orders within the United Kingdom, with no minimum purchase required.
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
Returned items must be unworn, unused, with original tags attached, and in their original packaging. Proof of purchase is required. Returns must be approved before items are sent back.
Once your return is received and inspected, you will be notified of the approval or rejection of your refund.
If approved, refunds are issued to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
Yes. All payments are processed using 128-bit SSL encryption and are PCI DSS compliant. Your full card details are never visible or accessible to us. We only receive billing details, shipping details, order information, and the last four digits of your card.